Error when installing Service Manager Datawarehouse “An error occurred while executing a custom action:_CreateSrsFolder_SC”

It’s common to see an installation failure due to some misconfigured prerequisites.

But sometimes you may face some abnormal case, as shown in the following screenshot:


Mainly, when you face such a situation, you go directly to the “Event Viewer” or the Logs to get more details about the issue.

So, once you checked the “Event Viewer”, you will figure out that the “System Center Management Configuration Service” connection has timed out.

And, in order to solve such an issue, you’ve to follow the following steps:

  1. Open the “Registry Editor”
  2. Go to the following path “HKEY_LOCAL_MACHINESYSTEM/CurrentControlSet/Control”
  3. Look for “ServicesPipeTimeout” Value, if it exists Modify its decimal value to “600000”, if not You’ve to create a DWORD Value and set its decimal value to “600000”.
  4. Restart your server.

Once you open it again and restart your installation, everything will work just fine.


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